Privacy Policy
Super Life Foods - Privacy Policy
Last updated: 12 June 2025
1. About this Privacy Policy
This Privacy Policy describes how Super Life Foods (“we”, “us”, “our”) collects, uses, discloses and protects your personal information when you visit or purchase from our Wix-hosted online store. We follow the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable.
2. Who we are
Business Name: Super Life Foods
ABN: 48 154 735 912
Website: www.superlifefoods.com.au
Contact Email: superlifefoods@outlook.com
3. Personal information we collect
We collect:
• Name, email, phone number, billing/shipping address
• Order details and purchase history
• Payment confirmations from Stripe, and PayPal
• Account login details if you create a Wix member account
• Customer service messages
• Newsletter signup details and marketing preferences
Automatically collected by Wix:
• IP address, device type, browser type
• Pages viewed, time spent, site navigation
• Cookies and tracking data
4. How we collect personal information
We collect information when you browse our site, place an order, create an account, contact us, or subscribe. We also receive data from payment processors and delivery partners.
5. Why we use your personal information
We use your information to:
• Process and deliver orders
• Manage payments, refunds, returns
• Provide customer support
• Improve website performance and user experience
• Send marketing emails (optional opt-in)
• Prevent fraud and meet legal obligations
6. Payment processing
Payments are handled securely by Stripe, and PayPal. We do not store or have access to your full card details.
7. Sharing your personal information
We share information only with trusted service providers:
• Wix (hosting, analytics, store platform)
• Payment processors (Stripe, and PayPal)
• Delivery services
• Email marketing platforms
We do not sell your personal information.
8. Cookies and tracking technologies
Wix uses cookies to keep your cart active, remember your login, personalise marketing and analyse traffic. You may disable cookies through your browser.
9. Security
Wix provides SSL encryption, secure checkout and encrypted databases. We limit access to authorised personnel only.
10. Retention of information
We keep your information as long as needed for business and legal purposes. You can request deletion of your Wix account or stored data.
11. Access and correction
You may request access to your personal information or corrections by contacting us or logging into your Wix account.
12. Children
Our site is not designed for children under 16, and we do not knowingly collect their information.
13. Third-party links
We are not responsible for the privacy practices of sites we link to.
14. Changes to this policy
We may update this policy from time to time. The latest version will always be available on our website.
15. Contact us
Super Life Foods – Privacy Officer
Email: superlifefoods@outlook.com
Address: 310 Cudgen Rd, Cudgen NSW 2487