Refund Policy
1. About these Terms
These Terms & Conditions (“Terms”) apply to all purchases made from Super Life Foods (“we”, “us”, “our”) through our Wix-hosted online store. By accessing our website or completing a purchase, you agree to these Terms.
We may update these Terms occasionally. The version posted on our website at the time of your order applies.
2. Australian Consumer Law
Your rights under the Australian Consumer Law (ACL) apply at all times, including guarantees relating to product quality, acceptable condition, and fitness for purpose.
These Terms do not limit your statutory rights.
3. Orders
When you place an order, you:
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confirm all details provided are accurate
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agree to pay the listed price (including GST where applicable)
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understand that product availability may change
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understand that payment is due at the time of checkout
We reserve the right to:
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decline or cancel an order (e.g., due to error, out-of-stock items, or suspected fraud)
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request additional information if necessary to process your order
If an order is cancelled, we will issue a full refund to your original payment method.
4. Pricing
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All prices are shown in Australian Dollars (AUD).
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Prices include GST where required.
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Shipping is calculated at checkout.
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We may update prices at any time.
5. Payment Methods
Our store accepts:
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Stripe (Visa, Mastercard, AMEX, etc.)
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PayPal
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Any Wix-supported wallets or payment methods you enable
Payments are processed securely by third-party providers. We do not store full card details.
6. Shipping & Delivery
Delivery options and costs are displayed at checkout.
See our detailed Shipping Policy.
7. Product Information
We aim for accuracy, but:
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colours, packaging and appearance may vary
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product descriptions may occasionally contain errors
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availability is not guaranteed
If a product you ordered is unavailable, we will contact you to choose a refund or alternative.
8. Use of Products
Our products (e.g., coffee, chocolate, natural foods, skincare) should be used according to their instructions.
We are not liable for:
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allergic reactions
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misuse of a product
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storage issues beyond our control (e.g., chocolate melting if left outdoors)
9. Refunds & Returns
See the Refunds & Returns Policy below for full details.
10. Limitation of Liability
To the extent permitted by law, we are not liable for any indirect or consequential loss related to your purchase or use of our website.
11. Contact Us
Email: superlifefoods@outlook.com
Address: 310 Cudgen Rd, Cudgen NSW 2487